Dr. Patrice Lancey, Director

Dr. Patrice Lancey earned her B.A. from Brooklyn College, Brooklyn, New York, and an M.A. and Ph.D. in Clinical Psychology from Wayne State University, Detroit, Michigan. She joined the University of Central Florida in 2001 where she serves as Director of Operational Excellence and Assessment Support. Dr. Lancey coordinates the university wide Institutional Effectiveness Assessment process and supports assessment of academic programs and administrative departments. She regularly works with faculty and staff to develop research methodology and student learning assessment.

She also designs statistical studies to provide information about student engagement, institutional conditions that enhance student learning outcomes, progression, and retention to provide actionable reports to decision makers to include upper administration, faculty and staff. Dr. Lancey has served as the outside evaluator for several NSF funded grant projects. Prior to this, she held positions at The Johns Hopkins School of Public Health, Westat, Inc., University of Alabama, and Palm Beach Community College.

She presents papers and workshops for faculty and administrators on educational assessment topics at national and regional conferences and has acted as a consultant to other universities. Dr. Lancey serves as a reviewer for proposals in the area of assessment for the Association for Institutional Research and Southern Association for Institutional Research.

Dr. Divya Bhati, Assistant Director

Dr. Divya Bhati is the Assistant Director of Operational Excellence and Assessment Support (OEAS) at the University of Central Florida. She holds a Masters degree in English from Meerut University, India, and a Ph.D. in Instructional Technology from University of Central Florida. As the Assistant Director, Divya supports all assessment efforts for academic programs and administrative units.

Prior to assuming her current position, Divya worked for three years as a doctoral student in the College of Education Dean's Office on various projects related to assessment, accreditation and measurement techniques, including the state program approval process. She has had extensive exposure in curricular and professional development, application of technology in classroom settings, and in planning and development of procedures.

Dr. Bhati's dissertation entailed working with the International Association of Fire Fighters in an effort to enhance their performance by evaluating their hazardous material training. She has received several awards and has presented at the Association of Educational Communication and Technology International Conference.

Uday Nair, Applications Systems Analyst/Programmer

Mr. Uday Nair is the Coordinator for Statistical Research and is responsible for the processing and analysis of survey data and statistical studies that describe and evaluate University operations. Uday holds a Bachelors degree in Textile Technology from L.D. College of Engineering, Ahmedabad, India and a Masters in Industrial Engineering from the University of Central Florida. Currently he is a Doctoral Candidate in the Industrial Engineering Department with a focus on Quality Engineering.

Carlos Martinez, Applications Systems Analyst/Programmer

Carlos Martinez joined the OEAS Office in March, 2009 as an Applications Systems Analyst/Programmer. He was previously employed at UCF in the College of Engineering and Computer Science, Engineering Technology Department. Carlos brings many years of programming and database experience to the office having worked at the Nortel Networks as well as at Carlson Solutions, MicroAge, Digital Equipment Corporation. He has a Bachelor of Science degree in Information Systems Technology from UCF and is currently enrolled in the Master’s of Business Administration program here at UCF.

His responsibilities include:

• Design, development, implementation, integration, documentation and maintenance of multiple dynamic, web-based applications
• Utilize various software and programming techniques to develop and maintain applications and their underlying databases. Programming languages include, but are not limited to, VB.NET, C#, ASP.NET, Java, ColdFusion, HTML, XML, and JavaScript. Software environments include Visual Studio .net, Microsoft Sharepoint and Infopath, Macromedia Dreamweaver, Fireworks and Flash.
• Work as a team member with functional user groups and other technical personnel to coordinate system functionality and consult on corresponding business processes
• Recommend new programs and improved processes for the effective use of information systems management

  
  Rachel Straney, Coordinator, Management Analysis

  As Coordinator, Management Analysis, Rachel's primary function includes planning, development and implementation of process analysis efforts to describe and evaluate university operations in both academic and administrative areas. She earned both of her degrees, a Bachelors in Statistics and a Masters in Statistical Computing, from UCF.

   

  Linda K. Rizzo, Office Manager

  As the Office Manager, Linda is responsible for the administrative support for OEAS and UAPS. Administrative duties include: reception area responsibilities, guiding visitors and referring callers to appropriate personnel, scheduling duties using GroupWise calendar, and electronic file maintenance. Financial duties include: processing purchases, travel, ID transfers, and budget reporting. HR functions include: employee processing, payroll processing, and leave approval forms.